See which email reminders come from

From what email are the Invoice Reminders Sent?

Emails sent from Plus.Live come from the email address noreply@plus.live.

The main reason for this is that most mailboxes have fairly good spam/scam detection, and an email from an address that doesn't match the mail server (eg the email is "you@company.com" but the email comes from the plus.live domain) will be filtered out or flagged as potentially fraudulent - neither of which are useful, when trying to get paid on time.

You can nominate a Reply To email, at Admin Menu > Setup > App Settings > "Reply To Address".

If you need the email to come from your domain we have a separate article on how to set this up: Customising your Sender Email Address. This service does come at an additional cost for reasons explained in this article


Need more information?

Send us a ticket to Support@Plus.Live


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