Setting Up User Groups for Applications

      `Article Summary

This help desk article explains how to set up User Groups for the different Plus.Live Applications.

Important:  This article addresses User Groups at the Plus.Live level, not within the individual applications.

Each application has their own Users and User Groups and separate licensing for the number of Users. 

Users and User Groups

In Plus.Live you can control what Users have access to which applications by using User Groups and Users. 

Tip: Read our Plus.Live Licensing article to understand how our Licensing works.

The first User that registers in Plus.Live for your organisation (and creates your Company Portal) will be an Administrator User.

As an Administrator user, you have access to all settings within your Plus.Live company Portal, and each individual applications settings (like Snapshot.Live).

As an Administrator you can also create User Groups from the User Group Menu option of the Administration menu.

The following screen will then be displayed:

To create a new User Group, click the Create User Group Button. 

You choose what applications the User Group has access to by moving the application to the right hand side (double click).

Give the User Group a name and make sure it is active.

You then Add users to the User Group. Any Users in the User Group will have access to the applications joined to that Group. 

For example:

1. You could create a User Group with just access to Snapshot.Live. Then any users that you add to the Snapshot.Live Group will only have access to Snapshot.Live. 
   
2. Or you could create a User Group with Access to Snapshot.Live and Sales.Live, allowing all users added to this Group to access both. 
   
   

WARNING: User Groups and Users at the Plus.Live level control which Users can access which applications.

Each application has its own user permissions as well, which you can control within the specific application as an Administrator. 

Now it's time to invite Users:

See our How to Invite Users help article for more information. 

Need further information? 

Submit a ticket (see below) or if you’re not reading this on our online Help Guide, pop an email to Support@Plus.Live

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