TimeTrust Error Message HTTP 500.19

HTTP Error 500.19 Internal Server Error when installing TimeTrust

It may happen that when installing TimeTrust you receive the following message:

HTTP Error 500.19 - Internal Server Error

The requested page cannot be accessed because the related configuration data for the page is invalid.

This message is possibly due to an installation problem with MS IIS set up

Please confirm that Application Development features have been installed on the server - see image below:



Once these features are installed you may be required to restart the server for the features to come into effect.
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