Is it possible to send the email when an order has been sent to the Business System to the Sales Rep that did the order?

Is it possible to send an email to the Sales Rep when an order has been sent to the Business System?


  1. Under the 'Admin' menu go to users and edit a users Role / Settings;
  2. You will see a tick box for 'Email document to user'. Tick that;
  3. Also, remember reps are linked to users.

NOTE: You can also have an email sent back to the office. For example some sites want an email sent back to the warehouse for dispatch.
You would do this under Setup - General - App Settings 'Email document to back office'

    • Related Articles

    • Preparing a Detailed Sales Order

       Article Summary This article explains how to do a Detailed Sales Order, under the Detailed Entry Menu. The Detailed Entry screen brings the Desktop transaction entry screen "experience" into a Cloud/Web browser interface. Users who need the full ...
    • 2. Connect Business System to Sales.Live

      Once you've set up the Company Portal and First User, you need to connect your Business System (ABM, MYOB, SAGE etc) to Sales.Live. This connection is via something we call a Data Connector. This allows the sharing of information between your ...
    • After an order has been finalised, how do we edit that order within Sales.Live?

      You cannot edit any order once finalised as they would now be in the Business (Accounting) system. Any modifications from that point need to be done in the Business System.
    • Is it possible to email an Order to more than one person?

      Yes, at the time of submitting the document Sales.Live will pop up the email screen. This screen will have a list of contact email addresses but if there are no contacts assigned to the Customer or the contact has a blank email address this will not ...
    • Setup: Email Layout

      The email layout is found under Amin/Setup/General The Email layout is for Customers and Partners to customise the layout of the email. Plus Software uses tools from Dev Express to save development time as there is no need to re-invent the wheel, so ...