Installing Server and Workstation versions of Snapshot
Once SnapShot is installed on the Server/Primary workstation initially, a shared database is created (the default name is SnapShot).
Load the Licence using web update (if possible) See installation notes on the Snapshotbi download page on how to do this.
Important – remember to check for new Dashboards (under Settings) to populate the Community Dashboard section or no dashboards will be visible.
Once this initial set us is complete, each additional workstation can be implemented via the executable. Download this from the PSS download link. Or download and save it to a shared drive so you can access the install file from any workstation. Or another option is to copy to a USB drive and to take to the workstation to install.
When logging in for the first time (on the workstation) link the database (Snapshot or other name) by clicking on Settings. The SQL server, username and password is required to complete the installation.
You will only require the one registration code. You will also need to set up user names and passwords for the users on the individual workstations to manage permissions in the future. See under Settings, Manage Login and Permissions.
Get Snapshot Web working on same IIS server as Exchange - Application Pool keeps stopping
When trying to run snapshot on the same IIS instance as Exchange, you can sometimes get a error where the Snapshot application pool just stops, and you have to manually start it again. This is due to some exchange components being 64bit, but Snapshot ...
HTTP Error 500.19 Internal Server Error when installing TimeTrust
It may happen that when installing TimeTrust you receive the following message: HTTP Error 500.19 - Internal Server Error The requested page cannot be accessed because the related configuration data for the page is invalid. This message is possibly ...
Changing the Currency Symbol in Snapshot
The currency symbol is linked to the Country General Settings. Therefore whatever the Local or Server version of Snapshot has as the Currency Symbol, Snapshot will revert to that symbol.
User Licensing for Snapshot
The user licensing is based on concurrent users. Any PC will be able to log in, as long as the number of logged in users is less than what they are licenced for. The different versions of Snapshot can be seen here
Snapshot Users Password
Changing of passwords. The passwords are maintained through the desktop version of Snapshot and you need to be a Snapshot admin user to do this. When logged into Snapshot, go to the settings tab and select 'Manage Logins'. You can edit any user and ...